Terms of Service

This Terms of Service Agreement ("Agreement" or "Terms") constitutes a legally binding contract between you (either as an individual or entity, "User," "you," or "your") and RevANALYTICS OÜ (doing business as "Book For Good") ("Company," "we," "us," or "our").

We are a company organized under the laws of Estonia, with our principal place of business at Sepapaja, 6 - 1551 Tallinn, Estonia.

This Agreement governs your access to and use of RevANALYTICS OÜ and related services, software, applications, and websites (collectively, the "Services").

IMPORTANT NOTICE: By creating an account, accessing, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these Terms, you must not access or use our Services.

You must be at least 18 years old to use our Services.

1. Definitions and Interpretation

For purposes of this Agreement:

• Account means the user account created to access and use our Services.
• Content means any information, data, text, software, music, audio, photographs, graphics, video, messages, or other materials.
• Customer Data means any data, content, or materials provided, uploaded, or transmitted by you through the Services.
• Documentation means user guides, technical manuals, and other materials provided by us relating to the Services.
• Intellectual Property Rights means all intellectual property rights worldwide, including without limitation, copyrights, trademarks, patents, trade secrets, and moral rights.
• Order Form means the ordering document specifying the Services to be provided that is entered into between you and us.
• Personal Data has the meaning set forth in our Privacy Policy.

2. Service Description and Access

2.1 Service Provision

We provide cloud-based software solutions through a web-based platform accessible via web browsers.

2.2 Technical Requirements

To access our Services, you must meet the minimum technical requirements as specified in our Documentation, including a compatible device and internet connection, and a modern web browser with JavaScript enabled.

2.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.

3. User Accounts and Registration

3.1 Account Creation

Our Services may be accessed without account registration for basic functionality.

3.2 Account Information

You must provide accurate, current, and complete information during registration and maintain the accuracy of your account information.

3.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities occurring under your account
• Notifying us immediately of any unauthorized access or security breach

3.4 Account Suspension

We may suspend or terminate your account if you:

• Violate these Terms
• Provide false or misleading information
• Engage in fraudulent or illegal activities
• Fail to pay applicable fees

4. Acceptable Use and Restrictions

4.1 Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your intended business or personal purposes in accordance with these Terms.

4.2 Use Restrictions

You shall not:

• Use the Services for any unlawful purpose or in violation of applicable laws
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of the Services
• Reverse engineer, decompile, or disassemble any part of the Services
• Use automated means to access the Services without our written permission
• Transmit viruses, malware, or other harmful code
• Impersonate any person or entity or misrepresent your affiliation
• Violate the rights of others, including intellectual property rights

5. User Content and Data

5.1 Your Content Ownership

You retain ownership of all Customer Data you provide through the Services.

5.2 Data Protection

Your Personal Data is processed in accordance with our Privacy Policy, which forms an integral part of this Agreement.

5.3 Data Retention

We retain your data as long as necessary to provide the Services or as required by law.

6. Intellectual Property Rights

6.1 Our Rights

We and our licensors own all Intellectual Property Rights in the Services, including software, technology, content, trademarks, and documentation. No rights are granted to you except as expressly set forth in these Terms.

6.2 Trademark License

Our trademarks, service marks, and logos are our property. You are not granted any right to use them without written permission.

6.3 Feedback

Any suggestions, ideas, or feedback you provide about our Services become our property and may be used without restriction or compensation to you.

7. Payment Terms and Billing

All payments must be made in Euros (EUR). You agree to provide accurate payment information and authorize us to charge your payment method.

7.1 Billing Cycles

Subscriptions are billed monthly.

7.2 Price Changes

We reserve the right to change prices with 30 days' notice to existing customers.

7.3 Taxes

All prices include applicable taxes unless otherwise stated. You are responsible for any additional taxes.

7.4 Refunds and Cancellations

No Refunds: All payments are final and non-refundable except as required by applicable law.

7.5 Late Payments

Late payments may incur interest at 1.5% per month or the maximum allowed by law.

8. Subscription Services

Some parts of our Services are billed on a subscription basis and are billed monthly. Your subscription will automatically renew at the end of each billing period unless you cancel. We offer a 7-day free trial; billing begins automatically after the trial unless canceled. You may cancel your subscription at any time through your account settings or by contacting us.

8.1 Cancellation

We may terminate for violations of these Terms.

9. Privacy and Data Protection

9.1 Privacy Policy

Our collection, use, and protection of your information is governed by our Privacy Policy, available at https://www.bookforgood.net/privacy.

9.2 Cookie Policy

Our use of cookies and similar technologies is described in our Cookie Policy, available at https://www.bookforgood.net/cookie.

9.3 Data Processing Agreement

For users in the EU or UK, our Data Processing Agreement (DPA) applies and is incorporated herein.

10. Warranties and Disclaimers

10.1 Mutual Warranties

Each party represents and warrants that:

• It has the legal capacity to enter into this Agreement
• This Agreement constitutes a valid and binding obligation
• Its execution will not violate any other agreement to which it is bound

10.2 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

11. Limitation of Liability

11.1 Liability Exclusions

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.

11.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING ANY CLAIM.

11.3 Exception for Certain Claims

The limitations in this Section do not apply to:

• Breach of confidentiality obligations
• Infringement of intellectual property rights
• Indemnification obligations
• Gross negligence or willful misconduct

12. Term and Termination

12.1 Term

This Agreement commences when you first access the Services and continues until terminated in accordance with these Terms.

12.2 Termination for Cause

We may terminate for violations of these Terms.

12.3 Effect of Termination

Upon termination, your access ceases, and we may delete your data after 30 days.

12.4 Survival

The following provisions survive termination: Section 6 (Intellectual Property Rights), Section 10 (Warranties and Disclaimers), Section 11 (Limitation of Liability), Section 13 (Dispute Resolution), and Section 15 (General Provisions).

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal proceedings, the parties agree to attempt to resolve disputes through good faith negotiations for a period of thirty (30) days.

13.2 Formal Dispute Resolution

Disputes may be resolved through either court proceedings or binding arbitration, at our discretion.

13.3 Governing Law

This Agreement is governed by the laws of Estonia, without regard to conflict of law principles.

13.4 Jurisdiction

You consent to the exclusive jurisdiction of courts in Estonia.

14. Compliance and Regulatory

This section is reserved for export control, industry-specific compliance, and accessibility commitments, to be completed following legal review.

15. General Provisions

15.1 Entire Agreement

This Agreement, together with our Privacy Policy and any applicable Order Forms, constitutes the entire agreement between the parties.

15.2 Severability

If any provision is found unenforceable, the remainder of this Agreement remains in effect.

15.3 Assignment

We may assign these Terms in whole or in part without your consent in connection with a merger, acquisition, or sale of assets. You may not assign these Terms without our written consent.

15.4 Force Majeure

Neither party shall be liable for delays or failures in performance caused by events beyond reasonable control, such as acts of God, war, terrorism, or natural disasters.

15.5 Notices

Notices shall be delivered via email to the address associated with your account or posted on our website.

15.6 No Waiver

Failure to enforce any provision does not constitute a waiver of future enforcement.

15.7 Independent Contractors

The parties are independent contractors and this Agreement does not create a partnership, joint venture, or agency relationship.

16. Contact Information

For questions about these Terms, please contact us:

• Email: hello@bookforgood.net
• Phone: +39 347 667 9472
• Address: Sepapaja, 6 - 1551 Tallinn, Estonia